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March 23, 2020

Consistent with continued efforts to reduce the risk of coronavirus transmission, New Vision Behavioral Health Services Inc, has transitioned to remote clinical services only for all clients beginning Monday March 23, 2020.

Clinical services including, individual therapy, family therapy, and medication management, will be conducted with clients at home via video conferencing and phone call by the therapist and psychiatrist.

The telehealth services are restricted to use during the emergency declared by Governor Hogan to deal with the threat of COVID-19 and will expire immediately at the end of the declared emergency, unless otherwise stated.

Office hours are Monday-Friday: 8:30am-3:00pm for phone and electronic communication only.

If you are experiencing a mental health crisis you may call Baltimore City Crisis hotline at 410-433-5175 or Baltimore County Crisis Hotline at 410-931-2214.

March 17, 2020

Dear clients/patients,

New Vision Behavioral Health Services Inc, (New Vision) has been actively developing policies and practices to deal with the impact of the coronavirus (COVID-19). We have increased our hygiene practices to be consistent with the recommendations of the CDC, the Maryland Department of Health, Baltimore City Health Department and the standards of The Joint Commission. These recommendations apply to staff and clients alike and are posted throughout the agency. As you are aware the spread of COVID 19 is rapidly changing and is impacting us all. Consistent with efforts to reduce the risk of coronavirus transmission, New Vision will implement Telehealth services.

This means that video conferencing is an option for treatment. Your therapist will contact you with information.

Clinical services including therapy and medication management will not be suspended. All of our efforts are being directed toward continuity of care.

The office hours will not change. Someone will be there to answer calls and address your needs.

Your health and safety during this time is of utmost importance to use. Please remember to practice good hygiene, and social distancing measures.

We will keep you informed of any updates as it relates to New Vision's operating procedures..

Thank you for your patience and understanding during this trying time.


New Vision Administrators

New At New Vision Behavioral Health Services Inc:

We have been granted approval to provide care by way of a Psychiatric Rehabilitation Program (PRP) for Adults and Minors. The PRP services include:

  • Access to Entitlements
  • Behavior modification — includes self-care, social and independent living skills
  • Social skills training
  • Life skills development — includes parenting, job coaching, household and financial planning
  • Medication Services— includes medication monitoring
  • Health Promotion and Training— includes instruction in nutrition, exercise, dental care, substance abuse prevention, illness/injury prevention, disease prevention
  • Crisis Services- includes crisis hot line
  • Transitional planning to enable clients to continue or transfer to necessary services (securing stable housing, moving from adolescent to adult services, etc.)

We are now accepting referrals for our PRP. Please call our office (Harford Road location ONLY) at 410-254-4343 to make a referral and schedule your initial assessment appointment.

New Vision Behavioral Health Services, Inc. (NVBHS) has successfully been renewed for Accreditation from the Joint Commission on July 20, 2018. NVBHS has earned the Joint Commission's Gold Seal of approval, which recognizes our continuous dedication and compliance, in providing safe, high-quality care, treatment, and services. Preparation for the on-site survey was rigorous and daunting. The survey was conducted on June 18th by a joint commission expert surveyor who evaluated NVBHS for compliance with standards of care. The Joint Commission, 1-630-792-5000.

New Vision Behavioral Health Services Inc, is the proud recipient of the "Best of Baltimore- Mental Health Clinics 2013"

New Vision Behavioral Health Services Inc, was awarded for "Achieving Top Tier in Year One- Quality Incentive Program 2013" from the Mental Hygiene Administration (MHA).

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